Confronting the Bull Shark

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Every organization will experience a crisis. Some will be mild; others will be severe. All will experience the unexpected. Few will experience the TOTALLY UNEXPECTED NEGATIVE EVENTS–the BULL SHARK events. These events can only be dreamed of – in a nightmare. They arise out of some deep part of an organization that believes it has things under control, much as Bull Sharks arise out of completely unexpected freshwater river to thrash and kill its prey. Too many organizations never plan for any kind of crisis. They don't identify their vulnerabilities, typically obvious ones. A Bull Shark event is different, it's insidious. It lies deep beneath the surface, defying imagination and totally unexpected, causing chaos and havoc, threatening the life of the organization that it attacks. However, even a Bull Shark event can be imagined. But it takes a commitment to freeing people's imaginations and then planning for these totally unlikely events. This